Stephanie Flood, PA-C, EMT-P

Stephanie Flood, PA-C, EMT-P, is a dedicated and compassionate physician assistant who offers quality urgent care services to patients at Baptist Urgent Care and occupational health services at Baptist Occupational Health located at Baptist Medical Park – Airport and Baptist Medical Park – Nine Mile campuses.

Medical Education
Nova Southeastern University
Fort Lauderdale, FL

Certifications
Physician Assistant State of Florida
Department of Transportation
National Commission of Certification of Physician Assistants
Florida Paramedic Certificate
Pediatric Advanced Life Support
Advanced Life Support
Basic Trauma Life Support

Memberships
Society of Emergency Medicine Physician Assistants
American Academy of Physician Assistants
Florida Academy of Physician Assistants

Clinical Interest
Emergency Medicine
Urgent Care
Disaster Medicine
Disaster Preparedness and Response
Highly Infectious Disease

Meet your Provider

What led you to become a PA-C or choose your focus of medicine?
I started out in urology as it was the first available position. After a couple years, I wanted to be back in emergency medicine where I started out as a paramedic before PA school. After a few years as a PA-C, a previous battalion chief from my EMS department approached me to join a DMAT (Disaster Medical Response Team) of which he was the commander. A DMAT is basically designed for Emergency Room decompression and is set up like a field hospital under NDMS-National Disaster Medical Systems/ASPR-Assistant Secretary for Preparedness and Response under HHS-Health and Human Services. My first response was to Hurricane Katrina in Kiln, Mississippi. We arrived on Day 2 after Katrina hit. Treating the survivors of this horrific storm, helping them to get some calm, some control, over at least one thing in their life—their healthcare, I realized THIS was why I got into medicine originally. My career has progressed from that deployment to emergency preparedness and response, multiple other disaster responses, teaching first responders and first receivers what to do when the bad stuff happens.

What about your line of work do you find most rewarding and why?
As health care professionals, many of us take it for granted our ability to discern what is an emergency, and what is not. Our idea of an emergency/urgency can be a polar opposite of a patient who has no medical background or experience. Helping a patient to understand if they do have an emergency, why they need to go to the emergency room, or why they really don’t meet the need for an emergency and can be managed simply in the office. I have had a patient in the past that remembered that I told him: “If you were my dad, I’d make you go to the ER.” The patient reluctantly agreed to EMS. He came back a week later and thanked me for saving his life. He was having a “widow-maker” MI/heart attack.

What is something about you that only your patients would know?
I take the time to talk on a non-medical level to them when I explain things to them and they’ve never seen me in a lab coat.

How would a patient describe you?
That I take the time to talk to them and listen to their complaints and concerns.

What’s your proudest moment as a physician assistant?
When an ICU patient at Hurricane Maria who I was taking care of called me her “angel” and told me she would never forget my kindness.

In your opinion, what’s the most important factor in a provider-patient relationship?
I believe that open and honest communication on the patient’s understanding level is imperative to helping the patient help his/herself.

What can a patient expect when they have you as a physician assistant? That I will treat you like family and take care of their health in the same manner.

What do you find most encouraging about the work you do?
Watching a patient overcome a large obstacle, or meet that obstacle armed with the information which will help them fight to regain their health.

What are your top priorities with every patient you see?
Making sure that they understand the medical-ese so they can take care of themselves.

Describe one of the top ways you ensure each patient receives the quality, personal health care he/she deserves.
Making sure that they understand everything that I am telling them regarding their illness/injury and the treatment recommended.